Terms and Conditions
Welcome to The S Plan. These Terms and Conditions ("Terms") govern your use of our website, coaching services, fitness and nutrition programs, pickleball coaching services, and related communications.
By accessing our website or enrolling in any service offered by The S Plan, you agree to be bound by these Terms.
1. Services
The S Plan provides fitness, nutrition, wellness, lifestyle, and pickleball coaching; training program development; online coaching and accountability; and educational resources and content. The S Plan does not provide medical care, physical therapy, mental health treatment, or licensed healthcare services.
2. Eligibility
Clients must be at least 18 years of age to purchase services unless written consent is provided by a parent or legal guardian. By enrolling, you represent that all information you provide is accurate and complete.
3. Health Disclaimer
Fitness, nutrition, wellness, and pickleball activities involve inherent risks. You participate voluntarily and are responsible for consulting a physician before beginning any exercise or nutrition program. The S Plan does not guarantee specific results. Results vary based on effort, consistency, lifestyle, genetics, and adherence to recommendations. If you experience pain, dizziness, illness, or injury, discontinue participation and seek appropriate medical attention.
4. Client Responsibilities
You agree to provide accurate health and lifestyle information, communicate honestly about injuries and limitations, follow recommendations responsibly, take responsibility for your decisions, and complete payments according to your selected billing plan.
5. Payments and Billing
Coaching programs operate on a recurring billing cycle unless otherwise stated. Payment is due before each billing period. Accepted methods may include credit cards, debit cards, electronic payments, and cash. Cash clients agree to pay before each billing period, keep copies of receipts, and remain responsible for timely payment. Services may be suspended if payment is not received by the due date.
6. Cancellation Policy
Clients may cancel at any time without cancellation fees or long-term obligations. To avoid the next charge, cancel before the next scheduled billing date by emailing logan@splan.com. Once a billing cycle begins, processed payments are non-refundable. Clients are responsible for submitting and confirming cancellation before the next billing date.
7. Refund Policy
Coaching services, digital materials, custom programs, consultations, and memberships are non-refundable. No refunds are issued for missed check-ins, missed calls, failure to follow the program, unused coaching time, dissatisfaction from lack of participation, or charges caused by late cancellation. Exceptions may be granted solely at The S Plan's discretion.
8. Missed Sessions and Check-Ins
Clients are responsible for attending appointments and submitting requested updates. Missed appointments may not be rescheduled unless approved by The S Plan. Repeated missed appointments may result in termination without refund.
9. Intellectual Property
Workout programs, nutrition plans, educational materials, documents, videos, website content, branding, and logos remain the exclusive property of The S Plan. Clients may not reproduce, distribute, sell, share, or use these materials commercially without written permission.
10. Communication Policy
The S Plan may communicate through email, text message, coaching platforms, and website messaging systems. Reasonable efforts will be made to respond promptly, but immediate responses or 24/7 availability are not guaranteed.
11. Assumption of Risk
Exercise, sports participation, fitness training, strength training, nutritional changes, and pickleball carry inherent risks, including muscle strains, sprains, falls, illness, injury, permanent disability, and death. By participating, you voluntarily assume these risks.
12. Limitation of Liability
To the fullest extent permitted by law, The S Plan and its owners, coaches, contractors, and affiliates shall not be liable for personal injury, illness, property damage, lost profits, indirect or consequential damages, or outcomes resulting from participation. The client accepts responsibility for decisions and actions based on coaching recommendations.
13. Termination of Services
The S Plan may terminate services immediately if a client violates these Terms, engages in abusive, threatening, or inappropriate conduct, harasses staff or clients, provides false information, or fails to meet payment obligations. Termination does not eliminate outstanding financial obligations.
14. Privacy
Client information is handled under The S Plan Privacy Policy. By using our website and services, you consent to information collection and use as described in that policy.
15. Modifications
The S Plan may update these Terms at any time. Updated versions will be posted on the website and become effective immediately upon posting. Continued use constitutes acceptance of revised Terms.
16. Governing Law
These Terms are governed by the laws of the State of Michigan, without regard to conflict of law principles.
17. Contact Information
The S Plan
Email: logan@splan.com
Phone: (586) 484-9562
By using this website or purchasing coaching services from The S Plan, you acknowledge that you have read, understood, and agree to these Terms and Conditions.